Ecommerce is continuing to grow at a rapid rate, with more and more sales happening online and more and more of the high street shops sadly closing their doors for good. What comes with this shift in shopping habits is a shift in customer expectations as customers demand high service along with speedy and efficient delivery of their goods.
Many e-commerce businesses are finding, as their growth gathers momentum, then the “operations” of their business becomes more and more of a challenge, which can ultimately lead to poor service, unhappy customers and ultimately to brand damage.
Most of us are aware that customers demand more and more for their hard-earned money, so if a business can maintain service levels and maintain customer satisfaction, then the rewards in terms of increased brand image, better engagement and loyalty will come. This will increase exponentially because customers will talk about their “good” experiences but will shout about their “bad” experiences louder, meaning the gap between great business’s and not so great will increase. We all know that great reputations will lead to increased sales and revenue.
This is where fulfilment centre come in and why we, Curo Fulfilment, are here for you! We can make sure that your goods are stored safely, picked, packed and sent to your customers as and when they need them because we have the economies of scale. With plentiful warehouse space, your products can be stored until they are needed. We have teams of operators whose sole purpose is to manage your stock (along with other customers of course); we don’t have to worry about going out and getting the sales, or working out the business cash-flows etc, we are fully committed to making sure your stock is stored and picked, packed and delivered as requested.
This leaves business owners time to concentrate on tasks which will generate income and the beauty is that this usually comes with a saving against doing all this yourself because there's no need to find a warehouse and an operations team with rent, rates, business insurance and staff wages to pay.... Win Win!
If this sounds like your business, why not give us a call now on 0113 249 6769 to discuss your ecommerce fulfilment needs with one of our friendly team.